Ascension Health Office Specialist / First Care Roosevelt in Jacksonville, Florida

Job ID: 241206

Office Specialist / First Care Roosevelt

Jacksonville, Florida


Additional Job Information

Title: Specialist - Office

City, State: Jacksonville, FL

Location: First Care Roosevelt

Department: FIRST CARE Roosevelt

Additional Job Details: Full-Time, Day, 80 hours, Bi-Weekly

* Looking for applicants with strong Customer Service and Registrar experience for a very active office work environment*

Marketing Statement

St. Vincent’s HealthCare, part of Ascension, is a faith-based, not-for-profit health system that has served the people of Jacksonville, Florida and the surrounding communities since 1873. From its humble beginning to its current status as a regional healthcare system, St. Vincent’s HealthCare is widely recognized for delivering personalized, compassionate care that balances high touch with high tech.

Job Description

* Looking for applicants with strong Customer Service and Registrar experience for a very active office work environment*

Job Summary:

Organizes and coordinates the activities and flow of work for billing and collections functions.


  • Oversees patient access activities including pre-registration, insurance verification, patient registration, patient check out, upfront collections, billing and medical records and provides general administrative assistance to the provider.

  • Assists patients with meeting their financial obligations by providing education regarding co-pays, coinsurance, deductibles, and related matters. Functions as liaison between the business office and practice staff.

  • Evaluates documentation to ensure that appropriate, accurate, and complete information is maintained and appropriate authorizations are obtained.

  • Remains current on specific changes and requirements related to various insurance carriers.

  • Works assigned worklists regarding no shows, Reschedule lists, tickler files and other practice management reports.

  • Addresses patients, families, physicians, and anyone appearing at the desk within one minute.



  • High school diploma or equivalent required Proficient with Desktop software and EMR

Work Experience:

  • 1+ years experience required.

How To Apply

Applicants may proceed by clicking the "Apply Now" button. To apply later, return to the Employment page at

In addition, you may apply via one of our Employment Kiosks in the following locations:

St. Vincent's Medical Center Riverside, adjacent to Human Resources Employment and Employee Relations, Suite 1102 located at 1 Shircliff Way, Jacksonville, FL 32204 or at St. Vincent's Medical Center Southside in Human Resources, Suite 220 located in the Roger Main Building, 2nd floor, 4203 Belfort Road, Jacksonville, FL 32216

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

St. Vincent's Healthcare (SVHC) will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

To comply with federal regulations of the Immigration Reform and Control Act (IRCA), all employees are required to complete an Employment Eligibility Verification form (I-9). This law applies to individuals hired, including PRN, part-time and temporary employees and students.

Additionally, St Vincent's Healthcare is an E-Verify employer. E-Verify is a web based program administered by the U.S. Department of Homeland Security, USCIS Verification Division, and the Social Security Administration that supplements the current I-9 eligibility verification process. The program determines whether the information provided by the new hire matches government records and whether the new hire is authorized to work in the United States.