Mayo Clinic IT Application Analyst - Temporary Limited Tenure in Jacksonville, Florida








Information Technology

Why Mayo Clinic

The Radiation Oncology and Nursing Systems Unit is seeking to fill an Application Analyst Limited Tenure position to meet the growing needs of the Radiation Oncology Practice in Florida and remotely across enterprise. The successful candidate is expected to provide excellent level 2 support for multiple Radiation Oncology applications and their corresponding hardware. This position participates in an on-call rotation and is responsible for troubleshooting application and hardware issues and engaging senior IT and vendor resources as necessary to restore services. This position requires a high level of organization, sound judgment, and decision-making ability; excellent verbal and written communication skills; and the ability to work effectively across teams. Works with providers, and staff to diagnose and resolve application and hardware issues.Prior EHR or clinical systems experience and understanding of clinical workflows a plus, but not required.This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Position description

Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications.Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced.Resolves customer problems with software and responds to requested improvements and enhancements.Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements.Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs.Manages small- to mid-sized projects. Contributes to software testing activities.May be required to provide 24/7 on-call support.


Bachelor’s Degree OR Associate’s Degree with 2 years’ experience in business analysis.This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Additional qualifications

Vendor application certification may be required.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2,326 based on a full-time position.

Benefits eligible



Full Time

Hours / Pay period

Full Time

Schedule details

This is a limited tenure position that has been approved for the posted assignment duration. Limited Tenure (LT) means that if you are offered the position and accept it:- You will be categorized as a regular employee during the tenure, but employment will be terminated on the established end date.- You committed to stay in this position until the end of the tenure (typically 2 years) before you become eligible to transfer to another position.- After the completion of the limited tenure assignment, it is your responsibility to secure another role within Mayo through the job vacancy process or employment will be ended upon the completion of the limited tenure assignment.- Limited Tenure classified staff are not eligible for internally posted IT jobs (or for work unit only posted); however may be eligible for other Limited Tenure IT (Information Technology) positions, or other IT positions posted externally or other Non-IT opportunities.Monday - Friday, 8:00 a.m. - 5:00 p.m. May be required to provide 24/7 on-call support.

Weekend schedule

Monday - Friday, 8:00 a.m. - 5:00 p.m. May be required to provide 24/7 on-call support.

Site description

Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!


IT and Engineering

Career profile

Information Technology

Job posting number



Karissa Wirt

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).